We are committed to respecting and safeguarding the privacy of our website visitors; this policy sets out how we collect, store and use your personal information.
Personal data we collect
When you make a purchase from our website, or enter into any transaction with Bramblebee Farm, we may collect the following information in order to process your transaction; contact details, your invoice and delivery postal address, phone number, email, payment information. This information is only used for the purposes of fulfilling your shopping experience with us.
We do not collect or store credit or debit card details.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;
What are Cookies?
Cookies are small, usually randomly encoded, text files that help you navigate through a website. They are generated on the sites that you visit, as well as by third-parties that websites work with, to manage key elements of their business (user functionality and advertising, for instance). In most cases the information is anonymous and does not involve or use personal information in any way.
They are extensively used online and have become part of the fabric and make-up of what has made the internet work so effectively for consumers and businesses. Without cookies many areas of functionality for example, user logins, shopping carts and other customisation features will not work.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
For further Information about cookies you can also visit www.aboutcookies.org
We use essential cookies to store the items in your shopping cart and your account details. Without cookies you will not be able to see items in your cart or stay logged in to your account.
Using your personal information
We may use your personal information to:
(a) administer the website;
(b) enable your use of certain services available on the website;
(c) send you general (non-marketing) commercial communications;
(d) send you email notifications and/or newsletters that you have specifically requested;
(e) deal with enquiries and complaints made by or about you relating to the website and any transactions entered into between us;
We will never provide your personal information to any third parties for the purpose of direct marketing.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your account password and user details confidential. We will never ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the payment of a fee, currently fixed at £10.00. We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third party websites
Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. Click on links at your own risk, although we promise never to intentionally compromise your system or details.
Please let us know if the personal information which we hold about you needs to be corrected or updated.